Harrison Xia Xiao

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  • Learning Challenge Terms

    Select Udemy students who watch at least 60 minutes of course video content on Udemy from October 16, 2020 12:00 a.m. PDT to October 25, 2020 11:59 p.m PDT can receive a $5 promotional code redeema...

  • How to Refund a Course

    We want you to be satisfied, so all eligible courses purchased on Udemy can be refunded within 30 days. For whatever reason, if you are unhappy with a course, you can request a refund, provided the...

  • How to Find The Course URL

    If you need to locate the URL of a course you’re taking, this article explains how you can do so from the course player on a web browser. How to locate the course URL on a web browser The course UR...

  • Refund Status: Common Questions

    Course purchases can be refunded within 30 days after the purchase. Below are answers to some of the most common questions we receive regarding refunds, and how long the process takes. For more inf...

  • SGS's Refund Policy

    We want you to be satisfied, so all eligible courses purchased on SGS can be refunded within 30 days. For whatever reason, if you are unhappy with a course, you can request a refund, provided the r...

  • How to Access And Use The Course Player

    After you’ve enrolled in a Udemy for Business course, starting your learning experience is quick and easy. This article outlines how you can begin your course and adjust the course player settings ...

  • How to Download Lectures to a Computer (if Enabled)

    Out of concerns for piracy, by default, courses are not available for download on a computer.  If instructors wish, however, they can enable the downloading feature, so lectures can be downloaded f...

  • Downloading Course Resources

    Many instructors add supplemental resources to their lectures, like PDFs, design templates or source code, as a means to enhance the learning experience of the course. These resources can quickly b...

  • Subtitles on SGS

    All instructors have the option of adding subtitles to video lectures, or using Udemy’s auto-generated subtitles for English, Spanish and Portuguese video lectures, which are created using speech r...

  • How to Ask a Question About Your Course

    If you find you have a question about a paid course while you’re taking it, this article explains how you can quickly search for answers to your question in the Q&A, or ask the instructor.  Please ...